Last updated: 10 February 2026

relacion.io (“relacion,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website and services available at https://relacion.io/ (the “Service”).

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information that you voluntarily provide, including but not limited to:

• Name

• Email address

• Company name

• Account credentials

• Payment or billing information (processed via third-party payment providers)

• Messages, inquiries, or support requests

1.2 Information Collected Automatically

When you access the Service, we may automatically collect certain information, such as:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited and usage activity

• Referring URLs

• Date and time of access

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Operate and improve the Service

• Analyse usage and performance

• Remember preferences

• Support security and authentication

You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We may use your information to:

• Provide, operate, and maintain the Service

• Create and manage user accounts

• Communicate with you about updates, features, or support

• Process transactions and payments

• Improve functionality, performance, and user experience

• Monitor usage and prevent fraud or abuse

• Comply with legal obligations

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process personal data based on:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests that do not override your rights

4. Sharing and Disclosure of Information

We do not sell your personal data.

We may share information with:

• Service providers (hosting, analytics, email, payment processing)

•Legal authorities if required by law or legal process

• Business transfers in connection with a merger, acquisition, or sale of assets

All third parties are required to protect your information and use it only for authorised purposes.

5. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this Policy

• Comply with legal, accounting, or regulatory obligations

• Resolve disputes and enforce agreements

6. Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect your information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

California Residents (CCPA/CPRA)

California residents may have additional rights, including:

• The right to know what personal information is collected

•The right to request deletion

• The right to opt out of certain data uses

• The right to non-discrimination

Requests can be submitted using the contact details below.

8. Third-Party Links

The Service may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third parties.

9. Children’s Privacy

relacion.io is not intended for children under 13, and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal data, please contact us and we will take appropriate action.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction.
We take reasonable steps to ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of the Service constitutes acceptance of the updated Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Website: https://relacion.io/